How to Find a Reliable Plumber in Sydney

If your shower won’t spurt hot water or your toilet is leaking, there’s a good chance you could use a handy plumber in Sydney. But how do you weed the great from the dodgy, especially given how disingenuous so many online reviews are these days?

Decide what you want

Decide whether you want to support a small, independent contractor or if you want to work with big business. While small contractors tend to have more experience they often get booked out more quickly. A large business often provides more reliable customer support and insurance, though this is not a rule.

Also keep in mind that there are three main types of plumber in Sydney:


This is a person who is training with a registered company to become a full professional. They usually work with the support of a master or journeyman professional.


A journeyman has completed their apprenticeship, obtained a licence and is now qualified to do a lot of plumber in Sydney work. However, most journeymen do not run their own business.


As the name suggests, a master is the most qualified and has both years of experience as a journeyman and a certificate or degree. They have passed tests and practical exams to prove their abilities. A master is qualified to operate their own business and can perform all types of work.

Compare rates

Naturally, you’ll want to compare each of your local provider’s hourly rates to get the best deal. Just keep in mind that cheaper is not always better – a more experienced and high-quality plumber in Sydney may charge a slightly higher rate, but this could be worth it. The main thing to watch out for is hidden fees – ask your provider how transparent their fees are.

Research your provider

plumber's hand while fixing the sink

Take it in your own hands by researching your chosen provider by meeting them in person. You want to make sure they have an official license and are covered by adequate insurance. And it’s not enough to simply take their word for it – ask for proof. This is a good way to vet any bad providers out early. You are also free to go off word-of-mouth reviews, as these tend to be more reliable than online ones.

Assess their people skills

While it’s not always the most important factor (a grumpy professional might be a great plumber in Sydney!), social skills can play a big part in finding a provider you want to work with. This is especially true for people who are looking for an ongoing professional they can form a relationship with. Look for someone who is honest, friendly, polite and timely. You might also want to consider how good their work habits are – does your plumber in Sydney clean up after themselves and avoid making unnecessary messes in the first place?


It almost goes without saying that preventing water-related incidents in the home is one of the best ways to save money in the first place. You can do this by avoiding pouring grease or oil down the sink, as this leads to drain blockages. Hair and toilet paper are other big culprits of blockages – don’t leave hair in the sink, and try not to overload your toilet before you flush. You might want to ask your plumber in Sydney for some advice regarding how to prevent these issues from recurring.

Do your research and stay savvy in order to find the best professional for you and the job you need to complete. And remember – cheaper does not always equal better!